Privacy Policy

1. Scope

This Privacy Policy applies to information collected through Harbor Alliance’s public website. It does not automatically govern separate platforms, including third-party donation services, staff portals, learning systems, or external reporting services that may display their own terms or privacy notices.

2. Information we collect

Depending on how you use the site, we may collect:

• Contact information such as name, email address, telephone number, organization, and job title.
• Property or program information submitted through a hospitality inquiry form.
• The content of messages, questions, and other information you choose to provide.
• Basic technical information generated by website hosting and security systems, such as IP address, browser type, request time, and error logs.
• Donation-related confirmation information made available by a third-party donation platform, without full payment-card details.

Please do not submit confidential victim information, medical information, sensitive case details, or information that you are not authorized to share through general website forms.

3. How information is used

Harbor Alliance may use submitted information to:

• Respond to questions and requests.
• Evaluate and coordinate training access or property participation.
• Operate, secure, troubleshoot, and improve the website.
• Maintain organizational records and document communications.
• Send requested updates or follow-up communications.
• Support nonprofit administration, compliance, and mission-aligned planning.

4. Sharing and service providers

Harbor Alliance does not sell personal information. We may share information with service providers that help us host the website, deliver email, process donations, maintain systems, or perform other functions on our behalf. These providers receive information only as needed for their services and are governed by their own contracts and policies.

Information may also be disclosed when reasonably necessary to comply with law, protect rights or safety, investigate misuse of the website, or respond to lawful government requests.

5. Donations

Public donations are processed through a third-party checkout platform. Harbor Alliance does not intentionally collect or store full payment-card numbers through harboralliance.org. When you leave this site for donation checkout, the provider’s privacy policy and terms apply.

6. Security and retention

Harbor Alliance uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the systems involved. No internet transmission or storage system can be guaranteed completely secure.

Information is retained for as long as reasonably needed to respond to requests, administer programs, meet legal or recordkeeping obligations, resolve disputes, protect systems, and support nonprofit operations. Retention periods may vary by record type.

7. Your choices

You may ask Harbor Alliance to update or correct contact information you previously submitted. You may also ask to stop non-essential communications. Some records may need to be retained for legal, security, compliance, or legitimate organizational purposes.

8. Children’s privacy

The public website is not directed to children under 13, and Harbor Alliance does not knowingly seek personal information from children through general inquiry or donation forms. A parent or guardian who believes a child submitted information may contact us.

9. Changes to this policy

Harbor Alliance may update this policy as programs, technology, or legal requirements change. The “Last updated” date will identify the current public version. Material changes may be accompanied by additional notice when appropriate.

10. Contact